Patient Insurance Information
Southeastern Dental’s Insurance Team undergoes various stages of training and takes great pride in providing the best possible support to our patients for all their insurance needs. There is an experienced Insurance Team Member at each location ready to assist with things such as providing estimates, filing claims and prior authorizations, obtaining pre-treatment estimates, submitting appeals when necessary, and any other insurance need that may arise.
Please bring your dental and medical cards to your appointment.
While Southeastern Dental Specialists accepts and files all dental insurances, listed below are the dental insurances we are currently in network with:
- Dental Health Alliance (Aetna and Assurant/Sun Life Plans)
- BCBS GRID+ Plans (Including BCBS of NC and BCBS Federal)
- Cigna (some exclusions – check with carrier)
- Delta Dental Premier (General Dentists Only)
- Delta Dental PPO (Specialists Only)
- Department of Veteran Affairs (Veterans Choice Program)
- NC Medicaid and NC HealthChoice
- The Health Plan
- United HealthCare (some exclusions – check with carrier)
- United Concordia (including ADDP and Tricare Dental Program)
When scheduling an appointment, our staff will ask for your dental insurance information so benefits can be verified and a breakdown of benefits can be obtained from the carrier prior to your visit. We ask for all patients to bring their dental card with them to their appointment and to provide updated carrier information as necessary. Based on the breakdown of benefits obtained from the carrier, an estimate of insurance payment will be determined and the difference will be due by the patient at the time of services.
Due to our broad scope of dentistry, our team will file the patient’s medical insurance when applicable to maximize the use of all possible benefits in an effort to reduce the patient’s out of pocket expense. Our team has experience filing medical claims to carriers such as Tricare, BCBS, and Medicare, just to name a few.
In the event little or no insurance benefits are available for the necessary treatment, Southeastern Dental Specialists has several financing options available. For more info, please visit our Financial Policy info page.
As always, if you have any questions, please contact one of our knowledgeable insurance team members for assistance.
Please contact us at the links below: